Customization Success Stories

Discover how we've tailored Shipi to solve unique shipping challenges for our clients.

Enterprise Retailer with Multiple Stores

Challenge:

Required a declaration statement in the commercial invoice for smooth customs clearance.

Our Solution:

Implemented a custom field for declaration notes and added a branded logo to the invoice, ensuring compliance.

Impact:

Customs clearance process improved significantly, reducing delays across all 5 stores using FedEx and DHL.

Custom Invoice
Compliance
FedEx
DHL

High-Volume E-commerce Store

Challenge:

Needed SKU-based shipping rules at checkout to apply different carriers based on product type.

Our Solution:

Enabled SKU-based logic to apply flat rates for some products and FedEx rates for others.

Impact:

Optimized shipping costs and ensured accurate carrier selection for each product type.

Dynamic Shipping Rules
FedEx
Flat Rate

Luxury Goods Retailer

Challenge:

Needed free shipping for high-value orders above $8000.

Our Solution:

Configured automatic free shipping based on order total.

Impact:

Increased high-value purchases by 12% after implementing the free shipping rule.

Order-Based Pricing
Free Shipping

Multi-Vendor Marketplace

Challenge:

Needed to send VAT numbers based on each vendor's location.

Our Solution:

Implemented automated VAT number handling per vendor.

Impact:

Ensured tax compliance across multiple vendors, simplifying tax reporting.

Tax Compliance
Multi-Vendor

Global Retailer

Challenge:

Needed to exclude shipping tax from carrier rates and apply custom tax rules.

Our Solution:

Modified tax calculation to replace the shipping carrier's tax with a custom tax structure.

Impact:

Achieved compliance with business-specific tax regulations while maintaining cost control.

Tax Customization
Carrier Tax Exclusion

Premium Brand Retailer

Challenge:

Needed fully customized email templates matching brand identity.

Our Solution:

Redesigned email templates with brand-specific layouts and colors.

Impact:

Improved customer engagement and brand consistency in shipping notifications.

Email Customization
Branding

Luxury Goods Marketplace

Challenge:

Needed to enable or disable shipping insurance dynamically at checkout.

Our Solution:

Implemented a dynamic insurance option controlled by a checkout checkbox.

Impact:

Gave customers flexibility in choosing insurance, increasing satisfaction and cost efficiency.

Dynamic Insurance
Checkout Customization

B2B Supplier

Challenge:

Needed to generate shipping labels from form inputs instead of standard order data.

Our Solution:

Created a custom label generation system based on form submissions.

Impact:

Enabled seamless shipping for non-standard orders, increasing fulfillment efficiency.

Custom Label Generation
Form-Based Shipping

Manufacturing Business

Challenge:

Needed a way to pick up products from customer locations instead of shipping them out.

Our Solution:

Developed a workflow to fetch products from customer locations for processing.

Impact:

Optimized supply chain logistics and reduced operational overhead.

Reverse Logistics
Pickup Service

Vendor-Focused Retailer

Challenge:

Needed to upload vendor signatures on shipping invoices for verification.

Our Solution:

Integrated vendor signature uploads into invoice generation.

Impact:

Enhanced security and verification in B2B transactions.

Signature Integration
Invoice Customization

E-commerce Business with Custom Invoices

Challenge:

Required a completely custom invoice template sent to the carrier.

Our Solution:

Implemented a unique invoice format and automated sending to carriers.

Impact:

Ensured compliance with branding and business requirements.

Invoice Customization
Carrier Integration

Cross-Border Seller

Challenge:

Needed to send extra documents to FedEx and set fixed product values for customs clearance.

Our Solution:

Automated document submission and ensured consistent declared product values.

Impact:

Simplified customs clearance, reducing delays in international shipments.

Customs Compliance
FedEx Integration

Large-Scale Retailer

Challenge:

Required an order splitting feature for more efficient fulfillment.

Our Solution:

Developed an order-splitting function within Shipi for multi-shipment orders.

Impact:

Improved fulfillment efficiency and reduced shipping delays.

Order Splitting
Shipping Optimization

Bulk Order Retailer

Challenge:

Needed to treat every product in an order as an individual shipment.

Our Solution:

Implemented a system to calculate shipping costs per product and generate multiple labels for one order.

Impact:

Enhanced flexibility in order fulfillment and accurate shipping cost calculations.

Multi-Label Shipping
Cost Calculation

Ready for Your Custom Shipping Solution?

Let's discuss how we can tailor Shipi to meet your unique shipping needs and drive your business forward.

Contact Our Solutions Team