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30+ Powerful Features

Comprehensive Shipping Features

Discover how Shipi's comprehensive suite of features can revolutionize your shipping operations, automate workflows, and boost your business efficiency.

Core Shipping Features

Multi-Carrier Shipping
All Plans

Connect with 20+ leading shipping carriers worldwide. Access DHL, FedEx, UPS, Aramex, and more from a single platform. Compare rates, generate labels, and track shipments across all carriers seamlessly.

Live Shipping Rates
All Plans

Get real-time, accurate shipping rates directly from carrier APIs. Display live rates to customers at checkout, ensuring transparency and helping them choose the best shipping option for their needs.

Bulk Label Generation
All Plans

Generate multiple shipping labels at once with our bulk processing feature. Save time by creating labels for hundreds of orders in seconds. Perfect for high-volume shippers.

Return Label Creation
All Plans

Simplify your returns process with automated return label generation. Customers can easily initiate returns, and you can generate return labels instantly with carrier-specific return services.

Shipment Tracking
All Plans (Basic on Starter, Full on Plus+)

Track shipments in real-time with automatic status updates. Basic tracking available on Starter plan, with full tracking capabilities including detailed status history and delivery confirmations on higher plans.

Automation & Intelligence

Shipment Automation
Plus, Premium, Unlimited

Automate your entire shipping workflow. Automatically generate labels when orders are fulfilled, sync tracking information, update order statuses, and send customer notifications - all without manual intervention.

Order Status Sync (Fulfilled / Delivered)
Plus, Premium, Unlimited

Automatically sync order statuses between your store and shipping carriers. When a shipment is fulfilled or delivered, your store order status updates automatically, keeping everything in sync.

Tracking Intelligence (Delays & Exceptions)
Premium, Unlimited

Get intelligent alerts when shipments face delays or exceptions. Our system monitors carrier updates and identifies potential issues before they become problems, allowing you to proactively manage customer expectations.

Automatic Customer Notifications for Delays
Premium, Unlimited

Keep customers informed automatically. When delays are detected, customers receive proactive notifications explaining the situation and expected delivery updates, reducing support inquiries and improving satisfaction.

Split Order & Partial Shipping
Premium, Unlimited

Handle complex orders with multiple items from different warehouses. Split orders into multiple shipments, generate separate labels for each part, and track all shipments independently.

Customization & Rules

Product-Based Shipping Rules
Premium, Unlimited

Create custom shipping rules based on product attributes. Set different carriers, rates, or services for specific products, categories, or SKUs. Perfect for handling fragile items, oversized products, or special handling requirements.

Zone / Country-Based Rules
Premium, Unlimited

Configure shipping rules by destination zones or countries. Set different carriers, rates, or services for domestic vs international shipments, or create custom rules for specific regions.

COD vs Prepaid Routing
Premium, Unlimited

Automatically route shipments based on payment method. Send COD orders through specific carriers optimized for cash-on-delivery, while prepaid orders use faster, more cost-effective services.

Multi-Vendor / Multi-Origin Support
Plus (Limited), Premium & Unlimited (Full)

Manage shipments from multiple vendors or warehouse locations. Limited support on Plus plan, with full multi-origin capabilities on Premium and Unlimited plans, including automatic origin selection based on inventory location.

Tracking & Branding

Email Tracking Notifications
All Plans

Automatically send tracking updates to customers via email. Keep customers informed at every step of the shipping journey with branded email notifications containing tracking links and delivery estimates.

Own Email Provider Support
Plus, Premium, Unlimited

Use your own email service provider (SMTP) for sending tracking notifications. Maintain brand consistency and ensure deliverability with your existing email infrastructure.

Branded Tracking Page
Plus, Premium, Unlimited

Provide customers with a fully branded tracking experience. Customize the tracking page with your logo, colors, and branding to maintain a consistent customer experience throughout the shipping journey.

Custom Tracking Domain
Unlimited

Use your own domain for tracking pages (e.g., track.yourstore.com). Enhance brand trust and provide a seamless, professional tracking experience that matches your brand identity.

Analytics & Reporting

Shipping Reports (Basic)
Plus

Generate basic shipping reports to track your shipping volume, costs, and carrier usage. Export data to analyze trends and make informed shipping decisions.

Shipping Analytics & Insights
Premium

Get deep insights into your shipping operations with advanced analytics. Track performance metrics, identify cost-saving opportunities, analyze carrier performance, and optimize your shipping strategy with data-driven insights.

Advanced Reports & Export (CSV/API)
Unlimited

Access comprehensive shipping data through advanced reporting tools. Export detailed reports in CSV format or access data programmatically via API for custom analytics and integrations with your business intelligence tools.

Integration & API

API Access
Premium (Basic), Unlimited (Full)

Integrate Shipi with your custom applications and workflows. Basic API access on Premium plan for essential operations, with full API access on Unlimited plan including all endpoints, webhooks, and advanced features.

Webhooks
Unlimited

Receive real-time notifications about shipping events via webhooks. Get instant updates when labels are created, shipments are tracked, or statuses change, enabling real-time integrations with your systems.

Store Connections
1-5 Stores (varies by plan)

Connect multiple stores to a single Shipi account. Manage shipping for 1 store (Starter), 2 stores (Plus), 3 stores (Premium), or 5 stores (Unlimited) from one centralized dashboard.

Support & Onboarding

Free Carrier Setup & Onboarding
All Plans

Get free setup assistance for all carriers. Our team helps you configure carrier accounts, test integrations, and ensures everything works perfectly before you start shipping. Available on all plans.

WhatsApp / Priority Support
Plus, Premium, Unlimited

Get priority support through WhatsApp and other channels. Faster response times, dedicated support channels, and priority handling for your support requests.

Dedicated Merchant Success Specialist
Unlimited

Work with a dedicated specialist who understands your business. Get personalized onboarding, optimization recommendations, strategic guidance, and ongoing support to maximize your shipping efficiency.

Ready to Transform Your Shipping?

Join thousands of businesses that trust Shipi for their shipping needs. Start your free account today and experience the difference.